FAQ

Do I have to pay for shipping?

- no we offer free shipping on every order :)

 

How long will my order take to ship to me?

 ( Due to covid 19 screening measures and social distancing at shipping carriers )

Order Processing Can Take From 3 to 5 business days and up to 10 With Different Circumstances

Due to the Chinese new year all shoes and select other items are not fulfillable until February 18th 2023 we apologize about the inconvenience.

SHIPPING TIME(USA ) 7 -16 business days

 SHIPPING TIME (INTERNATIONAL) 14 - 30 business days

- These times are only estimates, and can vary based on your exact location.Due to covid 19 screening measures shipping times have been extended)

- Please note: We do not offer express shipping of any kind at the moment, sorry! :(

 Do you ship to my location?

- We ship worldwide with the exception of north korea and Iran

 Customs Fees

- Peace Gang is not responsible for any customs fees that may be charged by the customers country mail carrier. It is the customers responsibility to pay for any such fees that may be charged by their countries customs, This is beyond our control. Additionally PEACEGANG is not responsible for returned items due to unpaid customs fees, undeliverable addresses etc. It is the customers responsibility to make sure they enter the correct shipping details or your order could be returned to sender where it is not retrievable and non refundable.

 Can I track my order?

 - YES, For domestic (USA) orders: As soon as your order is available for tracking you will be sent an email with a tracking number.  Domestic orders are shipped via USPS.

- For international orders: As soon as your order is available for tracking you will be sent an email with a tracking number. 

Can I change the address of my order?

 - No Problem! Send us an email at CustomerService@PeaceGangWorldwide.com with your name, order number, and your correct shipping address within 24 hours of ordering and we can fix it.  On occasion we ship in under 24 hours, we cannot update your address once you have received a tracking email. If the customer failed to notify us of an address change and there order is returned to sender it is non refundable. 

How do I wash my PEACE GANG garment?

- We highly recommend machine washing in cold water with like colors.  Tumble dry low, do not bleach.

- Turn your apparel inside out before washing to preserve the life of your graphic.

- Loose ends are completely normal on any shirt. We do not recommend cutting them! Try knotting them instead and any extra string past the knot can be cut off safely.

How Are PeaceGangs Products Made?

- The majority of our items are branded custom made to order in state of the art manufacturing facilities across the globe. We have spent a considerable amount of money sampling many different suppliers to find the highest quality items to bring value to our amazing customers. If we send out a faulty or low quality item we will replace said item free of charge.

 What is your policy on Refunds/Exchanges?

- Due to the nature of ecommerce refunds/exchanges All sales are FINAL

We ask you thoroughly look at our size charts before making your order

- PEACE GANG does not accept returns or exchanges after an item has shipped to the customer. In the event of a damaged item PEACE GANG will replace said item with photo proof of damage/manufacturing defect.

- If you believe you have received a damaged item send an email to   CustomerService@PeaceGangWorldwide.com  With your order number, photo proof of any damage/defects and any additional information you can provide and we will work to resolve the issue as fast as possible.

- Items are void from returns after 10 days of receiving said item.